Clear Payment Guidelines
This Payment Policy outlines the terms and conditions governing all financial transactions made with Renewbul Plastics, including purchases through the Renewbul website (renewbul.com) and authorised sales channels. By placing an order or making a payment, you acknowledge and agree to the terms described herein.
Legal Entity & Branding Clarification
Renewbul is the brand and website through which products are marketed and sold.
Renewbul Plastics is the GST-registered legal entity that issues invoices and receives payments.
All payments collected are in favour of Renewbul Plastics, and all tax invoices reflect this legal name.
Accepted Payment Methods
Renewbul Plastics accepts the following authorised payment options:
Bank Transfer / NEFT / RTGS / IMPS
UPI-based digital payments
Credit and Debit Cards (subject to issuer and gateway authentication)
Approved digital wallets
Cheque payments (subject to clearance and prior approval for use)
For most online transactions via renewbul.com:
Payments must be made in Indian Rupees (INR), unless explicitly agreed otherwise for specific international B2B cases.
All payment instruments must be valid, authorized, and compliant with applicable banking and regulatory norms.
Invoice and Billing Process
An invoice or bill will be generated upon confirmation of order details and payment, in line with applicable GST regulations.
Invoices may be shared via email, messaging platforms, or other registered communication channels.
Any discrepancy in the invoice should be reported within a reasonable timeframe after receipt for review and correction where appropriate.
For B2B customers requiring GST invoices, correct GST information should be shared before placing the order. Input credit issues arising from inaccurate or delayed GST details from the customer will not be the responsibility of Renewbul Plastics.
Payment Timing and Order Processing
In general, Renewbul Plastics does not offer open credit terms by default.
Orders will be processed only after payment confirmation, unless separate written terms exist for specific B2B clients.
Production, packaging, or dispatch timelines commence only after:
Full payment for standard orders, or
Agreed advance/prepayment for customised, special, corporate, bulk, or gift orders.
If a payment attempt is declined or rejected by the bank or gateway, the order may be delayed, held, or cancelled.
Customized, Special, Corporate, Bulk, and Gift Orders
Prepayment is mandatory for:
Customised products
Special fabrication orders
Corporate orders
Bulk orders
Gift orders
These orders may not qualify for cancellation or refund except under limited conditions described in the relevant policies (e.g., confirmed defect or damage).
Refunds and Cancellations
- Refunds are governed strictly under our Refund & Return Policy – Renewbul Plastics and Cancellation Policy – Renewbul Plastics.
- Approved refunds will be initiated to the original payment method wherever feasible, subject to banking and gateway processes.
- Any applicable deductions (e.g., shipping already incurred, non-refundable charges) will be clearly communicated where relevant.
Late Payments and Penalties (Where Credit Is Approved)
In any exceptional case where credit or delayed payment terms are granted under a separate written agreement:
Payments must be made within the agreed due dates.
Late payments may attract interest, penalties, or suspension of services/orders as per the agreed terms.
Repeated delays or defaults may result in denial of future credit and/or further business dealings.
Taxes and Compliance
- All payments must account for applicable statutory taxes, including GST, as per prevailing law.
- Customers are responsible for providing accurate GST and billing details if they wish to claim input tax credits.
- Renewbul Plastics will issue tax-compliant invoices for qualifying transactions, but shall not be liable for disallowance of credits due to incorrect or incomplete information provided by customers.
Fraud Prevention and Verification
To safeguard transaction integrity:
Payments may be subject to verification checks and risk review.
We reserve the right to request additional information or documentation to validate high-value or suspicious transactions.
Renewbul Plastics may refuse, hold, or cancel orders and transactions that appear fraudulent, abusive, or non-compliant with law or internal policies.
Policy Amendments
Renewbul Plastics may modify or update this Payment Policy at any time. The most recent version available on renewbul.com will apply to new transactions. Continued use of our services and placement of orders indicates acceptance of the updated terms.
Payment Gateway and Security
- All online payments on renewbul.com are processed through our authorised, RBI-compliant third-party payment gateway partner(s), including Razorpay.
- We do not store your full card number, CVV, or net-banking credentials on our servers. All sensitive payment data is encrypted and handled directly by our PCI-DSS compliant payment gateway partner(s) in accordance with RBI guidelines.
- Use of the payment gateway is also subject to the terms and privacy policy of the respective gateway provider.
Contact and Support
For payment-related assistance, invoice clarification, or account queries:
Renewbul Plastics
📧 Email: support@renewbul.com
📞 Phone: +91-9988991464, 08924-237464
🕒 Business Hours: Monday – Saturday | 10:00 AM – 5:00 PM IST
Registered Address:
Plot E-12, S.No. 46P, Koppaka,
IALA APIIC Anakapalle, Vishakhapatnam,
Andhra Pradesh, India – 531002