Clear Data Protection and Privacy Practices
This Privacy Policy explains how Renewbul (operated by Renewbul Plastics) collects, uses, stores, and protects your personal information when you visit renewbul.com, communicate with us, or purchase our products. By using our website or providing your information, you consent to the practices described in this Privacy Policy.
Legal Entity & Branding Clarification
Renewbul refers to the customer-facing brand and online store at renewbul.com.
Renewbul Plastics is the legally registered entity responsible for data handling, invoicing, manufacturing, and compliance.
All data processing and storage activities are carried out by or on behalf of Renewbul Plastics.
Information We Collect
We may collect the following categories of information:
1. Information You Provide Directly
Name, contact number, email address
Billing and shipping addresses
GST details (for B2B customers requesting GST invoices)
Order details and communication history
Feedback, reviews, and customer support queries
2. Information Collected Automatically
Device information (browser type, device type, operating system)
IP address and general location
Pages viewed, time spent, and browsing behaviour on the website
Referring URLs and clickstream data
3. Information from Communication Channels
Messages sent via email, WhatsApp, contact forms, or customer support lines
Any media (images/videos) shared to report product issues, damages, or installation queries
Use of Information
We use your information to:
Process and fulfil orders and provide invoices
Arrange shipping, delivery, and logistics coordination
Respond to your enquiries and provide customer support
Send order status updates, confirmations, and service-related notifications
Improve website functionality, user experience, and our products
Maintain accounting, taxation, and legal compliance records
Send marketing or promotional communications (only where permitted and you can opt out anytime)
Cookies and Tracking Technologies
- Our website may use cookies and similar technologies to improve functionality, remember your preferences, and understand website traffic patterns.
- Detailed cookie usage is described in our Cookie Policy – Renewbul Plastics.
- You may control or disable cookies through your browser settings. Some features of the website may not function optimally if cookies are disabled.
Sharing of Information
We may share your information with:
Service providers and partners such as payment gateways, logistics/courier companies, IT support providers, hosting providers, and communication tools, strictly for the purpose of fulfilling orders and improving services.
Professional advisors such as auditors or legal consultants, where required.
Government or regulatory authorities, if required by law, compliance, or pursuant to legal process.
We do not sell your personal information to third parties for their own independent marketing.
Data Security
- We implement reasonable technical and organisational measures to safeguard your personal data from unauthorised access, misuse, alteration, or loss.
- However, no method of transmission over the internet or electronic storage is completely secure. You agree that you use the website and share information at your own risk, and we will not be liable for events beyond reasonable control.
Data Retention
- We retain personal information for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, and regulatory requirements.
- Order and invoice records may be kept for longer periods as required under applicable tax and company laws.
Your Rights and Choices
Subject to applicable laws, you may:
Request access to your personal information
Request correction or updating of inaccurate or incomplete details
Request deletion of your personal data, where lawful and feasible
Opt out of marketing communications at any time (while still receiving essential transactional communication)
To exercise these rights, you can contact us using the details at the end of this policy.
Communications via Email, Phone, and WhatsApp
- By contacting us or placing orders, you authorise us to communicate with you via email, SMS, phone, or messaging platforms such as WhatsApp for order updates, support, or important notices.
- You may request to stop receiving non-essential promotional messages at any time.
Third-Party Links
Our website may contain links or references to third-party websites, content, or services.
We are not responsible for the privacy practices or content of such third-party sites. You are encouraged to review their privacy policies before sharing any information.
Children’s Privacy
- Our website and products are not primarily targeted at children.
- We do not knowingly collect personal data from children without appropriate consent where required by law. If you believe a child has provided us data without guardian consent, please contact us to review and remove such information if necessary.
Changes to This Privacy Policy
Renewbul Plastics reserves the right to update or modify this Privacy Policy from time to time.
The latest version will always be available on renewbul.com. Your continued use of the website after changes indicates acceptance of the updated policy.
Contact and Support
For any privacy-related questions, concerns, or requests:
Renewbul Plastics
📧 Email: support@renewbul.com
📞 Phone: +91-9988991464, 08924-237464
🕒 Business Hours: Monday – Saturday | 10:00 AM – 5:00 PM IST
Registered Address:
Plot E-12, S.No. 46P, Koppaka,
IALA APIIC Anakapalle, Vishakhapatnam,
Andhra Pradesh, India – 531002