Clear Website Guidelines
These Terms & Conditions govern your access to and use of the Renewbul website (renewbul.com) and all purchases made through it. By browsing, registering, or placing an order on our website, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.
Legal Entity & Branding Clarification
For legal, invoicing, compliance, and statutory identification purposes:
“Renewbul” refers to the customer-facing brand and the e-commerce website available at renewbul.com.
“Renewbul Plastics” is the legally registered manufacturing entity responsible for production, supply, GST compliance, and statutory documentation.
All invoices, tax documents, and regulatory records are issued under the legal business name Renewbul Plastics.
The domain renewbul.com is owned, operated, and controlled by Renewbul Plastics for the sale of its products in India and approved international markets.
By using this website or purchasing from us, you agree to these Terms & Conditions in full.
Website Access and Use
- You may use this website only for lawful purposes and in accordance with these Terms.
- You must not misuse the website by introducing viruses, harmful code, or engaging in fraud, hacking, scraping, or any activity that disrupts the website’s functioning.
- We reserve the right to restrict, suspend, or terminate your access to the website at our sole discretion if we suspect misuse, abuse, fraud, or violation of these Terms.
Eligibility to Use and Purchase
- By using this website, you represent that you are at least the age of majority under applicable law and legally capable of entering into binding contracts.
- If you are using this website on behalf of a business entity (B2B), you confirm that you are authorised to place orders and bind that entity to these Terms.
Product Information and Availability
- We manufacture and sell recycled plastic products and related items under the Renewbul brand.
- We strive to present accurate product descriptions, specifications, and images; however, minor variations in colour, texture, finish, or dimensions may occur due to screen settings, lighting, and manufacturing tolerances.
- Product availability is subject to stock, production capacity, and raw material conditions. We reserve the right to limit quantities or discontinue products at any time.
Pricing, Taxes, and GST
- All prices displayed on renewbul.com are in Indian Rupees (INR) unless explicitly stated otherwise.
- Prices are subject to change without prior notice, and such changes will not affect orders already accepted and confirmed.
- Applicable taxes, including GST, will be added as per prevailing law.
- For B2B customers requiring GST invoices, a valid GST number and details must be provided before placing the order. Failure to do so may result in non-issuance of GST-specific invoices and loss of input credit claims for the buyer.
Orders, Acceptance, and International Purchases
Placing an order on the website constitutes an offer to purchase products. Order confirmation is subject to:
Successful payment or approved payment arrangement
Stock and production availability
Verification of order details
We reserve the right to accept, partially accept, or cancel any order at our discretion.
For international orders, customers must first contact us via email or WhatsApp for approval, feasibility, shipping cost estimation, and terms confirmation before the order is accepted.
Bulk, corporate, customized, and special orders may be subject to minimum order quantities, special pricing, and separate written confirmations.
Customized, Special, Corporate, Bulk, and Gift Orders
- Prepayment is mandatory for customised products, special orders, corporate orders, bulk orders, and gift orders.
- Once specifications, designs, quantities, and commercial terms are confirmed for such orders, they may be non-cancellable and non-refundable, except in case of genuine manufacturing defects or transit damage as assessed by us.
Payment Terms
- All payments must comply with our Payment Policy – Renewbul Plastics.
- Orders will be processed only after payment confirmation, unless otherwise agreed in writing for specific B2B arrangements.
- We do not provide open credit terms by default. Any credit or special terms, if offered, will be documented separately and are not implied by these Terms.
Shipping, Delivery, and Risk
- Shipping and delivery are governed by our Shipping & Delivery Policy – Renewbul Plastics.
- Once products are handed over to the carrier/courier, the responsibility for transit lies with the logistics provider, subject to our Shipping & Delivery Policy.
- You are responsible for providing accurate delivery details and ensuring that someone is available to receive the shipment.
Returns, Replacements, and Refunds
- Returns, replacements, and refunds are governed strictly by our Refund & Return Policy – Renewbul Plastics.
As a summary:
Standard products may be eligible for returns within the specified window and conditions.
Customised, special, corporate, bulk, and gift orders are generally not eligible for returns, except in cases of manufacturing defects or damage, as detailed in our Refund & Return Policy.
Intellectual Property
All content on renewbul.com, including logos, brand names, designs, product images, text, graphics, and layout, are owned or lawfully used by Renewbul Plastics.
You may not copy, reproduce, distribute, modify, or exploit any website content without our prior written consent.
Third-Party Services and Links
- The website may include links to third-party websites, payment gateways, logistics partners, or tools.
- We do not control and are not responsible for the content, policies, or practices of these third parties. Your use of third-party services is at your own risk and subject to their respective terms and policies.
Prohibited Uses
You agree not to use the website or our products for:
Any unlawful, fraudulent, or malicious purpose
Uploading or transmitting viruses, malicious code, or harmful data
Violating intellectual property rights of Renewbul Plastics or any third party
Harassing, abusing, or harming any person or entity
Collecting personal data about others without lawful basis
Attempting to bypass website or payment security mechanisms
We reserve the right to accept, partially accept, or cancel any order at our discretion.
Limitation of Liability
To the maximum extent permitted by law:
Renewbul Plastics is not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website, delay in delivery, or inability to use products, except where specifically required by law.
Our total liability, if any, for direct damages relating to any product or transaction shall not exceed the total amount paid by you for that specific order.
Indemnification
You agree to indemnify and hold harmless Renewbul Plastics, its directors, employees, agents, and affiliates from any claims, losses, liabilities, damages, and expenses (including legal fees) arising from:
Your breach of these Terms & Conditions
Your violation of any laws or third-party rights
Your misuse of the website or our products
Governing Law and Jurisdiction
- These Terms & Conditions are governed by the laws of India.
- Any disputes, claims, or proceedings shall fall under the exclusive or appropriate jurisdiction of the competent courts in Andhra Pradesh / Visakhapatnam, subject to applicable law.
Changes to These Terms
- Renewbul Plastics reserves the right to modify, update, or replace any part of these Terms & Conditions at any time.
- Any changes will be effective upon being posted on renewbul.com.
- Your continued use of the website following such changes constitutes acceptance of the revised Terms.
Grievance Officer & Legal Identity
In accordance with the Consumer Protection (E-Commerce) Rules, 2020 and the Information Technology Act, 2000 (and rules made thereunder), the details of the Grievance Officer are published below:
Renewbul Plastics
Grievance Officer: SURYA CHINTAKULA
Designation: Customer Relations Manager
📧 Email: grievance@renewbul.com
📞 Phone: +91-9988991464
🕒 Availability: Monday – Saturday | 10:00 AM – 5:00 PM IST
We will acknowledge your complaint within 48 hours of receipt and aim to resolve it within 30 days from the date of receipt, in accordance with applicable law.
Legal & Statutory Details
Legal Entity Name: Renewbul Plastics
GSTIN: 37BKHPC9195A1Z5
UDYAM Registration No.: UDYAM-AP-15-0034866
Contact and Support
For any questions or clarifications regarding these Terms & Conditions:
Renewbul Plastics
📧 Email: support@renewbul.com
📞 Phone: +91-9988991464, 08924-237464
🕒 Business Hours: Monday – Saturday | 10:00 AM – 5:00 PM IST
Registered Address:
Plot E-12, S.No. 46P, Koppaka,
IALA APIIC Anakapalle, Vishakhapatnam,
Andhra Pradesh, India – 531002